Privacy Policy

Introduction

This Privacy Policy explains how Siam Herbal Health CBD Co., Ltd, referred to in this policy as “Siam Herbal Health”, handles personal information provided when you use our website and services.

This includes information provided when you browse the website, create an account, contact us, subscribe to communications or place an order.

By using the website and providing personal information where required, you acknowledge that your information may be collected and used as described in this Privacy Policy.

Information We May Collect

We may collect personal information when you order products or services, create an account, communicate with us, participate in a survey, subscribe to communications or otherwise use the website.

Information you voluntarily provide may include:

• your name;
• email address;
• delivery or physical address;
• telephone number;
• account information;
• order and delivery information;
• correspondence sent through the website or by email; and
• information provided through surveys, promotions or newsletter subscriptions.

Website usage and technical information may also be collected automatically through cookies and similar technologies.

Cookies & Technical Information

Some information collected when you use the website may not directly identify you. Instead, it may help us understand how the website is being used and support website functionality and improvement.

This information may be collected through cookies. A cookie is a small data file that can be stored on your device and can allow your browser or device to remember information from a website.

Technical information associated with use of the website may include information such as:

• IP address;
• browser and device type;
• operating system;
• connection information;
• website interactions; and
• general usage information.

Storage & Security

Siam Herbal Health uses reasonable measures intended to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information that is no longer required may be deleted or destroyed where appropriate, subject to any requirement to retain particular records.

If you create an account and choose a password, you are responsible for keeping that password confidential and should not share it with others.

No method of transmitting or storing information through the internet can be guaranteed to be completely secure.

How We Use Personal Information

Personal information may be used to provide and administer the services available through Siam Herbal Health.

This may include using information to:

• process and manage orders;
• arrange and complete delivery;
• communicate with you about an order or enquiry;
• provide account and customer support;
• administer website services;
• conduct research or statistical analysis;
• improve our website, products and customer experience; and
• provide promotional or marketing communications where applicable.

Sharing Personal Information

Personal information may be disclosed to third parties where this is reasonably required to provide an order or website service.

For example, relevant order information may be provided to a delivery provider so that an order can be delivered to you.

We may also use third parties to perform services on our behalf, including website services, communications, research, statistics and marketing-related functions.

Siam Herbal Health may also disclose information where required or authorised by law, where reasonably necessary to protect rights or property, or where necessary to protect a person from harm.

If the Siam Herbal Health business is sold, reorganised or merged with another entity, relevant business information, which may include personal information, may be transferred as part of that transaction.

Marketing Communications

Siam Herbal Health may use personal information to provide information about the website, products, services or other matters that may be of interest to you, where appropriate.

If you no longer wish to receive direct marketing communications, you may use the unsubscribe option included in a communication or email us at:

contact@siamherbalhealth.com

We will use reasonable efforts to process your request within a reasonable period.

Access, Correction & Deletion

Siam Herbal Health aims to keep personal information accurate, complete, relevant and reasonably up to date.

You may contact us if you would like to ask about personal information we hold about you. We may need to confirm your identity before disclosing personal information.

Certain information may need to be retained where record keeping is required or where deletion would prevent Siam Herbal Health from providing a requested service.

Deleting a website account does not necessarily result in automatic deletion of every record associated with that account. A separate request may be required.

Changes to This Privacy Policy

Siam Herbal Health may update this Privacy Policy from time to time.

Any revised policy will be published on the website and, where appropriate, changes may also be communicated by email.

We recommend reviewing this page periodically if you want to stay informed about how personal information is handled.

Links to Other Websites

The Siam Herbal Health website may contain links to websites operated by third parties.

This Privacy Policy applies to siamherbalhealth.com and does not govern privacy practices on external websites.

When you visit another website, you should review that website's own privacy policy and terms before providing personal information.

Privacy Enquiries

Questions about this Privacy Policy, personal information requests or concerns about the handling of your information may be sent to:

contact@siamherbalhealth.com

Siam Herbal Health CBD Co., Ltd

Tax ID: 0205557003701

Kush Dee – Dispensary & Lounge
85/4 Moo 6, Padthanakan 2
Nongprue, Chonburi 20150
Thailand